s
great guitar, QC can be improved
Bought this guitar and dont regret it. Sounds great, feels great, the colour looks amazing. Pretty much everything you want to have in an instrument in this price class. Would have deserved 5 stars.
Yet it only gets 4 as I did receive it with some small scratches on the end of the fretboard as well as in one corner of the corpus. The ones on the corpus can be seen easily, and I am wondering how the guitar still passed both visual QC check of Epiphone as well as Thomann before shipping.
They are no deep scraches, I am confident that I can remove the ones on the corpus. The guitar just feels right, I decided to not have it exchanged. But, for an instrument in this price class damages like this still shouldnt be acceptable.
Got in touch with Thomann, they handled my complaint well and swift, and we worked it out. Thumbs up on the customer service!
Yet it only gets 4 as I did receive it with some small scratches on the end of the fretboard as well as in one corner of the corpus. The ones on the corpus can be seen easily, and I am wondering how the guitar still passed both visual QC check of Epiphone as well as Thomann before shipping.
They are no deep scraches, I am confident that I can remove the ones on the corpus. The guitar just feels right, I decided to not have it exchanged. But, for an instrument in this price class damages like this still shouldnt be acceptable.
Got in touch with Thomann, they handled my complaint well and swift, and we worked it out. Thumbs up on the customer service!
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