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Treppendorf
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
COVID-19: The shop, repair centre and t.kitchen's opening hours currently depend on the 7-day incidence. We will keep you updated on our blog.
During our opening hours you can reach us by phone.- Wednesday 9:30–18:30
- Thursday 9:30–18:30
- Friday 9:30–18:30
- Saturday 9:30–16:00
- Monday 9:30–18:30
- Tuesday 9:30–18:30
- Founded
- January 1954
- Legal status
- GmbH
- CEO
- Hans Thomann
- VAT Reg.Nr.
- DE 257375233
3-Year Warranty

Why do we do that?
Because we stand by the products we offer.
We're an authorized dealer for all the Top Brands and offer high quality own brand products as inexpensive alternatives.
We take great care to offer quality products only. If a product doesn't meet our quality standards, we won't include it in our catalogue, no matter how cheap it is or how well that manufacturer's other products sell. Our quality control and our six service & repair workshops ensure the best possible quality for you and the fastest possible help in case of a problem. That's why we dare to extend the manufacturers' warranty period to three years.

Are there exceptions?
'Consumable' items such as strings, drumsticks, batteries (including rechargeables), valves/tubes, bulbs and crossfaders are not returnable (go figure :-) ). Signs of wear are only covered if they occurred despite appropriate care or because of demonstrably bad workmanship. In other words: even an expensive trumpet looks pretty bad after a while if you don't wipe off sweat and spit. We're very obliging, but neither we nor the manufacturer can be held responsible for inappropriate care :-)
We deliver all instruments with basic care tips. For consumable items as well as products where the manufacturer offers more than 3 years' warranty, the manufacturer's warranty is still valid of course.

What if something is broken?
If something's broken, before you return it, please contact our customer service department. Our warranty is valid for all purchases since 1 March 2005. You don't need any papers except your invoice number (your customer number usually suffices, too). Please contact our customer service team in the first instance as they can advise the next best possible step.

What if something is beyond repair?
A product that is beyond repair will be exchanged for a new product. If the same model isn't available anymore, we'll offer you an alternative in the same price range, or a refund of the full amount you paid - that's right - even towards the end of our 3-year warranty! Naturally, this assumes proper usage of the item. :-)

Legal diploma or what?
The implied warranty of 24 months remains untouched, but since we extend the express warranty, that's of little consequence for you. Furthermore, we spare both of us the trouble of explaining the difference between implied and express warranty (even offside rules are simpler than that). But if you're into legal terminology, take a look at our terms and conditions. :-)

Any questions?
If you have questions, remarks or want to suggest improvements, we're always listening and will help as best as we can. Please contact our Customer Service Department. Thanks a lot!

USB-C Audio Interface 24 bit / 44.1 - 96 kHz, ADC dynamic range: 121 dB, DAC dynamic range: 126 dB, @Class A Audient console microphone preamplifier, Mic Gain 58 dB,


Roli Lumi 1 Snapcase Black; sturdy and magnetic cover around the LUMI Keys for a slim and seamless fit; protects the LUMI Keys during transport and storage; easily folds into a stand for mobile devices; dimensions (W x D x…


Focal Alpha 50 Evo; active studio monitor; tweeter: 1" inverted aluminium dome tweeter 20W (Class D); woofer: 5" carbon fibre cone 30W (Class D); frequency range: 45 - 22000Hz (+/- 3dB); max. SPL: 101dB (peak @ 1m); Inputs: 1x Jack…


Expansion set for Alesis Nitro Mesh Kit Consist of 1x 10" One-Zone Pad and 1x 08" ON zones Tom Pad, Includes necessary rack clips, cymbal holder, L-rods and cables


Harley Benton AirBorne Go, hd modeling desktop guitar amplifier with built-in 2,4ghz wireless instrument system, bluetooth 4,2 dual mode connectivity, airborne go app for advanced tone editing, drum machine & rechargeable battery function, great features for wireless practice & play-along…


Impulse Response di pedal for acoustic guitar Voiceprint DI measures the acoustic response of your guitar by leveraging the processing power of your iPhone® to accurately capture your guitar’s one-of-a-kind voice., Notch filter, Anti-feedback function, Phase circuit, Serial FX…


Tenor Ukulele with Pickup Dhani Harrison Signature Model, Size: 3/4, Top: solid Ovangkol, Back and sides: Ovangkol, Neck: NATO, Fretboard: Ovangkol, Phases of the moon fretboard inlays, Back with engraving, Nut width: 35 mm (1.375"), 19 Frets, Pickup with…


Warm Audio WA-MBA; professional broadcast microphone boom; easy-to-operate clamping hinges; hidden cable management system;, Connectors with 3/8" and 5/8" thread, suitable for all common microphone mounts; integrated table clamp; Colour: black; Weight: 2.5 kg


Otamatone Neo, Electronic sound toy / synthesizer, standard size, selection of various sounds via new studio smart phone app, cross link of smart phone and Otamatone via cable, power plug for external power supply, stereo headphone jack, volume adjustable, playing…


Eurolite LED Theater COB 100 WW / CW; 100 W COB LED with variable color temperature 2500-5700K ; Auto, Music, Master / Slave and DMX modes (2, 4, 5, or 7 DMX channels); Integrated show programs in car and music…


Electro Harmonix Ripped Speaker Fuzz; Effects Pedal for Electric Guitar & Bass; low Fuzz settings emulate Vintage Lo-Fi Distortion Sounds created by a Razor Blade applied to a Speaker Cone, a loose Tube or a faulty channel on a Recording…


Otamatone Neo, Electronic sound toy / synthesizer, standard size, selection of various sounds via new studio smart phone app, cross link of smart phone and Otamatone via cable, power plug for external power supply, stereo headphone jack, volume adjustable, playing…


We're looking forward to hearing from you and aim to solve any problems as soon as we can.
Hans-Thomann-Straße 1
96138 Burgebrach
Germany