Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours
We will be back to help you in 11 Hours and 4 Minutes .
  • Tuesday 9:30–18:30
  • Wednesday 9:30–18:30
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
  • Saturday 9:30–16:00
  • Monday 9:00–12:00
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233
Help overview

Help centre

On this page you will find the answers to frequently asked questions about Thomann the company, our store and the order process. Should you be unable to find the answer to your question(s), please do not hesitate to get in touch with us by e-mail or telephone. You will find the necessary contact information on this page, too.

FAQ: we reply to your frequently asked questions

Contact

You don't know what to do next? No problem! You are welcome to call us or send us an e-mail.

The Ten Steps of Your Thomann Order

The Ten Steps of Your Thomann Order

This is where we explain the Thomann order process to you in ten steps –from product selection to delivery
Sony WH-1000XM3 Black Steinberg Cubase Pro 10 Electro Harmonix Grand Canyon Harley Benton SpaceShip 80 w/Hardcase Roland VT-4 the t.mix 201-USB Play Roland V-02HD Micro Video Switcher Mackie FreePlay LIVE Bag Steinberg Cubase Elements 10 Friedman BE-OD Deluxe Overdrive Harley Benton SpaceShip 60 w/Hardcase Hercules DJ Monitor 42
Recommended
Sony WH-1000XM3 Black

Noise Canceling Headphones Wireless via Bluetooth (LDAC), Closed, Circumaural, 40 mm driver - dome (copper voice coil), Frequency response: 4-40000 Hz, Sound pressure level: 104 dB / mW, Impedance: 47 ohms, High-quality audio streaming with LDAC, Touch operation on...

to the product
1,285 AED
Recommended
Steinberg Cubase Pro 10

Audio MIDI Sequencer (DAW) 32 Bit integer and 64 bit float, Unlimited number of simultaneously usable audio and MIDI tracks, Supports up to 256 physical inputs and outputs, 5.1 surround support, Score Editor, Key Editor, Drum Editor, Sample Editor,...

to the product
1,869 AED
Recommended
Electro Harmonix Grand Canyon

Effect Pedal for Electric Guitar Delay and Looper, Digital operation, 12 Effect Types, Fully functional looper, Up to 3 seconds delay time, TAP tempo, Stereo outputs, 13 Delay presets, Looper has up to 16 minutes recording time, Unlimited number...

to the product
866 AED
Recommended
Harley Benton SpaceShip 80 w/Hardcase

Adjustable & Lightweight Pedalboard Rugged powder-coated aluminium frame, Covered in a carpet like material, Adjustable height and tilt, Easy power supply installation underneath the frame, Dimensions: (W x D x H) 800 x 390 x 70-85 mm, Weight:...

to the product
415 AED
Recommended
Roland VT-4

Roland VT-4; Voice Transformer; desktop effects processor for vocal effects; intuitive and creative handling via sliders, knobs and buttons; Vocoder-, Pitch-Shifting-, Harmonizer- effects and more; adjustable reverb effects; 8 user settings storable; up to 6 hours of battery operation (4x...

to the product
819 AED
Recommended
the t.mix 201-USB Play

2 Channel DJ Mixer with USB / SD / Bluetooth Player 2 Stereo inputs: phono / line / MP3, 1 Microphone input with talkover: 6.3 mm Jack, Headphone output: 6.3 mm Stereo jack, Master Out: XLR / RCA, Rec...

to the product
309 AED
Recommended
Roland V-02HD Micro Video Switcher

Multi-Format Video Mixer Combines several devices: a simple switcher, a high-quality scaler, an input expander, an audio solution and the use of inline video effects and compositings, Compact dimensions, fits in most equipment cases and camera bags, Thread for...

to the product
2,369 AED
Recommended
Mackie FreePlay LIVE Bag

Mackie FreePlay LIVE Bag, FreePlay Live Portable PA Bag, hardshell lid with Mackie logo, accessories compartement on the side, heavy duty zipper, carry strap and handle, colours: black

to the product
244 AED
(1)
Recommended
Steinberg Cubase Elements 10

Audio MIDI Sequencer (DAW) 32-Bit integer and 64 bit float, Supports a maximum of 48 audio and 64 MIDI tracks, 24 instrument tracks and 24 physical inputs and outputs, Over 40 audio effects, 3 Virtual instruments: HALion Sonic SE,...

to the product
345 AED
(1)
Recommended
Friedman BE-OD Deluxe Overdrive

Effects Pedal Overdrive, 2 Channels, Authentic British overdrive sounds based on the legendary "BE-100" tube top section, Controls per channel: Volume, Gain, Bass, Middle, Treble & Presence, Separate tight switch per channel, True bypass, Effect on LED, Bypass and...

to the product
999 AED
Recommended
Harley Benton SpaceShip 60 w/Hardcase

Adjustable & Lightweight Pedalboard Rugged powder-coated aluminium frame, Covered in a carpet like material, Adjustable height and tilt, Easy power supply installation underneath the frame, Dimensions: (W x D x H) 600 x 305 x 70-85 mm, Weight:...

to the product
325 AED
(1)
Recommended
Hercules DJ Monitor 42

Active DJ Monitors Equipped with: 4" Woofer, Output power: 2x 20W, Frequency response: 60 - 20,000 Hz, Integrated power supply, Right speaker with amplifier, left speaker passive, RCA audio input on the back, Housing made of 6 mm MDF,...

to the product
415 AED
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