
Help Centre
On this page you'll find answers to frequently asked questions about Thomann the company, our store and the order process. If you can't find the answers you need, don't hesitate to get in touch by email or phone - you'll find contact information on this page too.
- 1. How can I pay?
- 2. Information for non-EU countries
- 3. How do I report a damaged shipment?
- 4. How long will it take for my order to arrive?
- 5. Do I have to pay VAT?
- Question not answered? You'll find many more FAQs about our store and company in the FAQ list.
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The Ten Steps of Your Thomann Order
The Ten Steps of Your Thomann Order
Here's where we explain the Thomann order process to you in ten steps – from product selection to delivery.
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