JA
Gibson les Paul QC issues
I received The gibson les paul standard 60s bourbon burst guitar from thomann but it has so many blemishes and defective from factory in so many areas in the guitar which is not acceptable for the guitar in this price range or even in cheap guitars as follw.
(so I am not blaming thomann)
1- the volume knob reflector piece fall off when I take out the guitar from the case.
2- small white spot under the clear coat finish.
3- Fretboard binding has scratches in several places and some of them not finished properly and the frets nips at the upper register frets from the 19th fret up to last fret as you see in the pictures.
4- the paint job is very poor around the neck meets the body and the binding joint it has orange peel feeling and looks ugly as you can see in the pitures.
5- the nut have some parts flaking off the nut under the strings as you can see.
6- the headstock have also bad painting job and orange peel with bubbles.
7- the body over all have some light scratches on several places also.
in conclusion what happened at the end I asked thomann to return it and send me replacement they refused they told me i can return it back for full refund because this is normal quality for gibson guitars finishing will show some blemishes or I can keep it and to send me partial refund 30 euros only for the knobs so I prefer to keep it as It is my dream guitar and this is the third time ordering les paul online the previous times i purchased them from different sellers and i returned because of QC issues and I am really in love gibson les paul so this time will be the last time purchasing gibson guitars specially from online stores so I kept the guitar cause i am afraid to return it back and receive another one with worse QC issues and also because I paid 260 euros for the custom in my country which not returnable and I've taken it to a luthier in my country to fix some of the issues and that also cost me another 260 euros cause and now the guitar in better condition but not perfect.
(so I am not blaming thomann)
1- the volume knob reflector piece fall off when I take out the guitar from the case.
2- small white spot under the clear coat finish.
3- Fretboard binding has scratches in several places and some of them not finished properly and the frets nips at the upper register frets from the 19th fret up to last fret as you see in the pictures.
4- the paint job is very poor around the neck meets the body and the binding joint it has orange peel feeling and looks ugly as you can see in the pitures.
5- the nut have some parts flaking off the nut under the strings as you can see.
6- the headstock have also bad painting job and orange peel with bubbles.
7- the body over all have some light scratches on several places also.
in conclusion what happened at the end I asked thomann to return it and send me replacement they refused they told me i can return it back for full refund because this is normal quality for gibson guitars finishing will show some blemishes or I can keep it and to send me partial refund 30 euros only for the knobs so I prefer to keep it as It is my dream guitar and this is the third time ordering les paul online the previous times i purchased them from different sellers and i returned because of QC issues and I am really in love gibson les paul so this time will be the last time purchasing gibson guitars specially from online stores so I kept the guitar cause i am afraid to return it back and receive another one with worse QC issues and also because I paid 260 euros for the custom in my country which not returnable and I've taken it to a luthier in my country to fix some of the issues and that also cost me another 260 euros cause and now the guitar in better condition but not perfect.
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