C
Arrive damaged
Unfortunately, the desk arrived damaged, so we refused delivery. Ordered from the UK. The delivery driver told us that it had been through 4 different couriers and, at some point on it's journey, corners and sides were smashed in. The delivery driver even said that he wouldn't accept that if it was delivered to him like that.
The biggest problem with delivery is that the pallet the desk is delivered on is a lot smaller than the size of the desk. So, the desk sides go way over the length of the pallet, which leaves it wide open to warping or damage.
I wouldn't recommend ordering unless you're living close to Thomann. Definitely do not order overseas.
Returns are also a pain. Unfortunately, Thomann says it takes, on average, 3 weeks for these to be returned, so I now have to wait for the return time and then for Thomann to actually process the return.
Very disappointed.
The biggest problem with delivery is that the pallet the desk is delivered on is a lot smaller than the size of the desk. So, the desk sides go way over the length of the pallet, which leaves it wide open to warping or damage.
I wouldn't recommend ordering unless you're living close to Thomann. Definitely do not order overseas.
Returns are also a pain. Unfortunately, Thomann says it takes, on average, 3 weeks for these to be returned, so I now have to wait for the return time and then for Thomann to actually process the return.
Very disappointed.
1
0
Report
m
Still hasn't arrived.
Photos look nice, and the bits that have arrived look nice. But three months in and all the bit necessary to assemble haven't arrived. Would not purchase from Thomann again, might be more expensive for a similar product from elsewhere, but this purchase hasn't been worth the hassle.
0
0
Report
M
Disrespectful
Terrible! desk arrived damaged and missing pieces. I reached out and no one responded. Never shopping here again, it was a waste of my time and money
0
1
Report