M
Is out of tune
I got this trumpet to accompany my wife in trumpet lessons. Imagine my let down when the teacher told me that this trumpet is playing A instead of B flat. The teacher said that he is unable to tune the instrument.
So all the good things in other reviews are meaningless if I cannot play with others.
I thought I got a faulty instrument so I requested to exchange it for another. And here's the cherry on top is, Thomann support was extremely helpful. So helpful actually, that they said they cannot guarantee that a replacement item will be better and suggested a refund - which I accepted.
If the brand owner themselves don't trust their product, I'll let the reader draw their own conclusions.
So all the good things in other reviews are meaningless if I cannot play with others.
I thought I got a faulty instrument so I requested to exchange it for another. And here's the cherry on top is, Thomann support was extremely helpful. So helpful actually, that they said they cannot guarantee that a replacement item will be better and suggested a refund - which I accepted.
If the brand owner themselves don't trust their product, I'll let the reader draw their own conclusions.
0
3
Report