Ordered this subwoofer a while ago.
The overall sound quality is good and worth the cost, the material of the speaker box isn't good though, poor wood paste very easy to break.
When I first received the product it came broken. The box it was packed on came degraded and didn't have any foam, thick cardboard or material to prevent damage in shipping.
The result: The subwoofer had a whole, done by the pressure of the cables and plug against the wooden box of the speaker.
Customer service was good, I sent it back and they quickly sent a new one, it took twice the time expected to arrive though. After some calls I managed to have it delivered.
When it arrived again was also poorly packed and came with some damages caused exactly by the same reason, although not as bad as the previous broken wood.
This feels for me like a amateur service. How can Thomann repeat the same mistake over again, even after a detailed report of the problem?!
Really hope this changes and doesn't happen to anyone else.